The Collision of Online and Offline Expectations in Computer-Mediated Communication
Thanks to mobile phones, computer-mediated communication allows us to get in touch with people anywhere, anytime. We are no longer limited to being strictly online or offline. Hence, users can easily get caught between the expectations of people who are co-located in the offline/physical world, and the expectations of others who try to contact them online. However, existing systems today offer little help to effectively manage and balance these potentially colliding expectations from both worlds. We argue that one fruitful strategy to tackle this challenge is to share contextual cues not only with those trying to connect with us via the online world, as proposed in previous work, but also with people who are co-located with us in the offline world.